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511-in-a-Box™ is a true virtual, cloud based system (even for telephony) based on a location oriented platform (GeoTalker Platform). It dynamically adds resources to meet user demand; it achieves high reliability through hosting in multiple/geographically diverse locations; it can be customized to specific needs; and it can be rapidly deployed. Offered as Software as a Service (SaaS), 511-in-a-Box™ offers significant cost savings over traditional 511 solutions.

It provides the traditional 511 components of web site, IVR and e-mail/text alerts, as well as a location-based hands-free, eyes-free, interoperable mobile app.

*INRIX data used in the PennDOT 511 deployment to provide speed and slowdown data.

All this at a fraction of the cost of traditional systems.

  • Low cost
  • Capacity On Demand
  • Rapid Deployment
  • Cloud Based
  • Customized
  • SaaS
audio icon The 511 IVR Service

The 511 IVR Service

  • Native voice-over-IP (VoIP): Eliminates the need for traditional provisioning requirements (e.g. ordering trunks to a standard switch).
  • Announces slowdown data as well as incidents/events.
  • Traditional dial-plan can be used and geo-based options can be offered for information within a range of a location (e.g. 10 miles around the football stadium).
  • Floodgates for various dial plan levels are managed through the administrative interface (web site).
  • Customer recorded message feedback option available (messages can be reviewed using administrative interface).
  • Cloud-hosted: More resources for processing requests can be added as severe weather (and corresponding usage) is forecast.
website icon The 511 Website

The 511 Website

  • Adaptive design: The website can serve as a functional and well sized site for both PCs and for mobile devices.
  • Standard "Google" map: The map will be a Google map, with custom layers applied according to the agency needs and requirements.
  • Ticker: Scrolling Ticker to highlight important/urgent information, with ticker managed via administrative interface (website).
  • Cameras: Website can present images or streamed video (via hosted integrated media server).
  • Speed Data: Speed data can be added as a layer.
  • Winter Road Conditions: Roadway conditions can be programmed as a custom color layer.
  • User feedback form.
  • Google Analytics and web stats tracked.
  • Cloud-hosted: More resources for processing requests can be added as severe weather (and corresponding usage) is forecast.
alert icon The 511 Traveler Alert Service

The 511 Traveler Alert Service

  • User Interface to manage entire subscription: Standard signup, unsubscribing, lost password, change password and editing subscriber information, as well as route definition/selection based on agency organizational requirements.
  • Accommodates email and text messages for subscribing, although texting is not encouraged.
  • Interfaces with Twitter: Can automatically tweet to agency-defined accounts.
  • Geo-Based: Platform can allow subscribers to select traditional routes, or "hotspot areas" specified as a range.
  • Data Migration: In most cases, data from existing subscriber services can be migrated/mapped to the new system.
expansion icon Future Expansion or Other Available features based on the platform

Future Expansion or Other Available features based on the platform

  • Internet Radio Stations/Internet streaming audio
  • HAR facilitation: broadcast consistent advisory information to HAR stations.
  • Mobile App Expansions to include other agency information.
  • Early Alert of possible problems to operations staff based on speed data and/or customer data.
  • Reverse IVR (automatic call-outs to roadway staff for condition reporting which can be integrated into the system).
  • User supplied roadway reports.
admin icon The 511 Administrative Interface

The 511 Administrative Interface

  • Manage floodgate messages.
  • Manage Ticker alerts.
  • View user web site feedback.
  • Hear recorded messages from user IVR feedback.
  • Access usage reports.
  • Camera status listing.
  • Links to other reports (Google Analytics, server monitoring, etc.)
data icon The 511 Data

The 511 Data

  • 511-in-a-Box™ can work with a variety of data.
  • Use data from your data fusion hub/data feed - 511-in-a-Box™ will accommodate.
  • Use data from various industry sources - 511-in-a-Box™ will adapt.
  • Use the administrative interface to manage advisories from initial alert, through updates and until closed.
  • Data can be retained for future reporting and analysis.
mobile icon The 511 Mobile App

The 511 Mobile App

  • Driving Mode: Hands-free and eyes free travel information within the user's range of travel.
  • I'm Not Driving Mode: View of incidents and cameras within range of travel.
  • View of speed layer.
  • Integration with Google map and custom layers on both iPhone and Android.
  • Access to full (adaptive) 511 web site.
  • Cross-agency/region information can be broadcast and presented (where available).
  • App can be customized for additional features as needed by the agency (e.g. slowdowns, specific commercial/truck information, other geo-based information).
  • Advertisements available for agency-provided messages or for potential sponsorships.
  • Administrative interface to manage ad-hoc special events on mobile app only (non-511 events).
  • App returned data can be provided.

511-in-a-Box provides the traditional 511 components of web site, IVR and e-mail/text alerts as well as a location-based hands-free, eyes-free, interoperable mobile app.

*INRIX data used in the PennDOT 511 deployment to provide speed and slowdown data.

  • Click here to download the 511-in-a-Box product sheet.
  • Click here to download the Mobile Apps product sheet.
  • Click here to download the e-CashToll product sheet.
  • Click here to download the Agency Adaptive Website product sheet.
  • Click here to download the VoIP IVR product sheet.
  • Click here to download the CitRep product sheet.
  • Click here to download the Reports from the Roadcrews product sheet.

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